Privacy Policy

Last updated: August 29, 2025

This Privacy Notice for lmnt.co llc ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below.

  • What personal information do we process? It depends on how you interact with us and the Services. See personal information you disclose to us.
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we collect information from third parties? We do not collect information from third parties.
  • How do we process your information? To provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. See how we process your information.
  • When and with whom do we share personal information? In specific situations with specific parties. See sharing.
  • How do we keep your information safe? With appropriate organizational and technical measures; no method is 100% secure. See security.
  • What are your rights? Depending on where you live, you may have specific privacy rights. See your privacy rights.
  • How do you exercise your rights? Visit marketplace.lmnt.co/data-request or contact us.

Table of Contents

  1. What information do we collect?
  2. How do we process your information?
  3. What legal bases do we rely on?
  4. When and with whom do we share?
  5. Do we use cookies and other tracking technologies?
  6. How do we handle your social logins?
  7. How long do we keep your information?
  8. How do we keep your information safe?
  9. What are your privacy rights?
  10. Controls for Do-Not-Track features
  11. Do United States residents have specific privacy rights?
  12. Do other regions have specific privacy rights?
  13. Do we make updates to this notice?
  14. How can you contact us about this notice?
  15. How can you review, update, or delete the data we collect?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include:

  • names
  • email addresses
  • usernames
  • passwords
  • contact preferences
  • contact or authentication data
  • hedera wallet id

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Hedera and Hashpack. See their privacy notices: hedera.com/privacy and hashpack.app/privacy.

Social Media Login Data. If you register using a social media account, we collect certain profile information as described in How do we handle your social logins?

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This includes device and usage information (e.g., IP address, browser and device characteristics, OS, language preferences, referring URLs, device name, country, location, usage patterns). We also collect information through cookies and similar technologies.

  • Log and Usage Data. Diagnostic, usage, and performance information (IP address, device info, browser type, settings, activity timestamps, pages and files viewed, searches, device events).
  • Device Data. Device and application IDs, location, browser type, hardware model, ISP/mobile carrier, OS, and system configuration.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes only with your prior explicit consent.

  • To facilitate account creation and authentication and manage user accounts.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries/offer support to users.
  • To send administrative information. Terms and policy updates and similar notices.
  • To fulfill and manage orders. Orders, payments, returns, and exchanges.
  • To enable user-to-user communications.
  • To save or protect an individual's vital interest.

3. What Legal Bases Do We Rely On?

In Short: We only process your personal information when we have a valid legal reason to do so under applicable law.

EU/UK: Consent; Performance of a Contract; Legal Obligations; Vital Interests. See withdrawing your consent.

Canada: Express or implied consent, with limited exceptions as permitted by law.

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations.

  • Business Transfers. In connection with mergers, acquisitions, financing, or sale of assets.
  • Other Users. Content you share publicly may be visible to others; social login interactions may expose your profile info to contacts.

5. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and similar technologies.

We may permit third-party analytics and advertising providers to use tracking technologies. To the extent such uses constitute "sale"/"sharing" under applicable US laws, you can opt out as described under US residents' rights. See also our Cookie Notice.

Google Analytics

Opt out at tools.google.com/dlpage/gaoptout. Privacy policy: policies.google.com/privacy.

6. How Do We Handle Your Social Logins?

If you register or log in using social media, we receive certain profile information from the provider and use it as described in this notice.

7. How Long Do We Keep Your Information?

In Short: Only as long as necessary unless a longer period is required by law.

No purpose in this notice requires retaining your personal information for longer than three (3) months past termination of the user's account.

8. How Do We Keep Your Information Safe?

In Short: We use appropriate organizational and technical security measures, but no method is 100% secure.

9. What Are Your Privacy Rights?

In Short: Depending on where you live, you may have rights to access, correct, delete, restrict processing, data portability, object, and avoid solely automated decisions with legal effects.

To exercise rights, contact us as described in How can you contact us?

Withdrawing your consent : You may withdraw consent at any time via the contact details below or by updating preferences.

Opting out of marketing: Use the unsubscribe link in emails or contact us.

Account Information

  • Log in to your account settings to review or change your information.
  • Upon termination request, we will deactivate or delete your account from active databases; some info may be retained to prevent fraud, troubleshoot, investigate, or comply with legal requirements.

Cookies and similar technologies: Most browsers accept cookies by default; you can remove or reject cookies, which may affect features.

Questions or comments about your rights? Email privacy@lmnt.co.

10. Controls for Do-Not-Track Features

We do not respond to DNT browser signals, as no standard has been finalized. If a standard is adopted, we will inform you in a revised notice.

11. Do United States Residents Have Specific Privacy Rights?

In Short: Residents of certain US states may have rights to access, correct, delete, opt out, etc.

See applicable rights and how to exercise them. You can submit requests at marketplace.lmnt.co/data-request, email privacy@lmnt.co, or visit marketplace.lmnt.co/contact.

12. Do Other Regions Have Specific Privacy Rights?

Additional rights may apply in Australia, New Zealand, and the Republic of South Africa. See respective regulator links for complaints and guidance.

13. Do We Make Updates to This Notice?

Yes. We may update this notice as necessary to stay compliant with relevant laws.

14. How Can You Contact Us About This Notice?

Email us at privacy@lmnt.co.

15. How Can You Review, Update, or Delete the Data We Collect From You?

Submit a data subject request at marketplace.lmnt.co/data-request.

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